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Shipping Policy

Complimentary ground shipping (available M-F) on orders over $50.00. (Excludes Alaska, Hawaii & US Territories)

All sale products are final. No returns or exchanges.

Your order will be typically be processed and shipped within 24-48 hours (M-F). During high volume periods (i.e. Sale) orders may experience a slight delay in processing times.

Please note: Orders placed after 1 pm EST will begin processing the next business day. This includes orders with expedited shipping. 

Damages / Exchange Policy

If upon arrival, any part of your order is damaged, please email  as soon as possible and include your order number and a picture of the damage.


Any inquiry must be received by Esme Essential within 14 days days of the purchase date.


Please note: Once product is removed from its original protective packaging, we cannot be responsible for any further damage due to improper handling.

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