Frequently asked questions

When will my credit card be charged?

Payment will be captured in full at the time the order is placed.

Does Esme Essentials accept checks or money orders?

We are unable to accept checks or money orders at this time. We accept VISA, MasterCard, American Express, Discover, and PayPal.

Does Esme Essentials ship Internationally?

Esme Essentials only offers shipping within the Unites States and its territories. If you are located outside of the United States, please email

Can I ship to a P.O. Box?

Esme Essentials does not offer shipping to PO Boxes.

How quickly will I receive my order?

Most orders process within 3 -5 business days. During high volume periods (i.e. sales and holidays) processing times may increase.

How can I check the status of my order?

Once your order ships, you will receive an email from Esme Essentials with tracking information.

Can I make changes to my order?

Orders are processed when received.

What is Esme Essentials Store Policy & return policy?

We hope you are 100% satisfied with yout Esme Essential purchase. If you are not completely satisfied, Esme Essentials will offer a exchange on unopened and unused , full priced items within 14 days of your order date.